|
Two
significant business developments are taking place
in the global economy of the 21st century. One is
the explosion of women-owned businesses. The second
is international trade. Put the two together, and
you have a powerful force with which to reckon-a
force that contributes to economic growth, development,
and prosperity in our world.
The
timing has never been better for businesswomen to
get out of their own backyards and transition from
local, regional or niche-market-players into global
market players.
The
Potential is Infinite
Today, women are starting businesses at twice the
rate of men and becoming major forces, both in the
traditional and the new global e-business marketplace.
Women
make up half of the world's human resources. There
are 9.1 million women-owned American businesses
alone, employing more than 27.5 million people and
contributing nearly $4 trillion in sales annually
to the economy. These businesses are increasing
at a rate that is nearly twice that of the national
average.
Between
one-quarter and one-third of the world's businesses
are owned by women. As of 2000, only about 13 percent
of women-owned businesses were involved in the global
marketplace, despite the fact that the global market
presents a huge opportunity for women to advance
their careers and impact the world of business.
Some
women business owners, of course, already are participating
in the global marketplace. In fact, women own 30
percent of the businesses that export more than
half of their products, and their potential to impact
the worldwide market has not gone unnoticed.
"Women-owned
firms participating in the global marketplace grow
more rapidly than women-owned businesses that are
primarily domestic," former Small Business Administration
(SBA) Administrator Aida Alvarez said. "They are
more apt to develop a new product or service and
expand domestically. At the SBA, we have several
programs in place to help women-owned businesses
take advantage of the outstanding opportunities
available through international trade."
Who's
Going Global?
In a statistical report released last year, the
U.S. SBA Office of International Trade indicated
that "America's small businesses are big players
in international trade, and their role is growing
rapidly." Export data analysis shows that 97 percent
of U.S. companies that export are small businesses
and women own 40 percent of all small businesses.
Other
studies also make the case for small businesses
and women-owned businesses as exporters. Consider,
for instance, a case study regarding successful
public and private initiatives for fostering entrepreneurship
among women that was prepared by the National Women's
Council Interagency Committee on Women's Business
Enterprise for the 2000 Organization for Economic
Cooperation and Development Conference.
That
study noted the significant role women have played
in recent economic prosperity and affirmed the fact
that "countries with high levels of economic activity
and with the highest start-up business rates are
the ones where women are well-engaged in entrepreneurial
activity." The authors also noted that small businesses
owned by women and minorities are focusing more
intense efforts on exporting than are small businesses
owned by non-minority men.
A
recent report issued by the Small Business Survival
Committee made this point: "Small and mid-sized
businesses, entrepreneurs, and many U.S. workers
are seen as falling short of what it takes to make
it in the rough and tumble global marketplace. The
thinly veiled assertion is that these folks can't
cut it; they need coddling and protection. Of course,
the notion that U.S. entrepreneurs, smaller enterprises,
and workers cannot compete internationally is as
false as it is insulting."
Most
women entrepreneurs start to enter foreign markets
soon after start-up.
In
fact, nearly 55 percent of business owners take
their first active step toward exporting (for example,
gathering information on a foreign market) within
two years of start-up. This is true of both those
who already are active exporters and those who are
still in the planning stages for exporting, and
it indicates that women business owners are cognizant
of the global economy and its potential consequences
for their firms.
Research
also indicates that more than half (55 percent)
of these owners usually make their first foreign
sale within two years of start-up. This finding
reflects a global trend towards a narrower time
gap between start-up and international activities.
Preparation
time for entering a first foreign market is minimal,
reflecting the opportunistic nature of many first-time
exporters. The average elapsed time between the
first step toward exporting and the jump of actually
making a foreign sale is less than four months.
It
is important to also note that there are no statistically
significant differences in how long it takes product-based
firms and service-based firms to enter foreign markets.
On
average, firms tend to enter close proximity overseas
markets (for example, a Canadian company exporting
to the United States or a U.S. company exporting
to Mexico) one year earlier than they enter other
foreign markets.
Global
Incentives
There are a number of realistic incentives for women
to take their businesses global. Among them: increasing
sales; generating economies of scale in production;
raising profitability; insulating seasonal domestic
sales by finding new foreign markets; creating jobs;
encouraging the exchange of views, ideas and information;
establishing educational programs, conferences,
and other activities to advance women; and promoting
professional growth, mentoring, education and leadership
among women.
If
these incentives aren't enough, how about pure and
simple business survival?
Business
is about beating the competition, or keeping up
at the very least, and these days you've got a lot
more to worry about than your competition on the
other side of town. No matter what your product
or service, you're now in a worldwide market, which
means you have competitors all over the world.
More
and more of those competitors are managing worldwide
operations, and they are working hard to increase
their share of the pie. Are you? The best-maybe
even the only-way to stay competitive with this
new breed of global business manager is to become
one yourself. You must act as if you were born to
go global.
Furthermore,
consider for a moment how your business helps fuel
your country's economic engine. If you and other
women business owners fail to keep pace with the
changing world and globalize, that engine will run
out of steam. Where will you be if that happens?
Begin
with the Basics
To survive in today's world, you must seriously
consider the step of going global.
Once
you decide going global is for you, you need to
stop thinking of going global as a fantasy, and
begin to make it an integral part of your business
plan.
Going
global is for life. Let's look at the basics and
examine the "inside job" of understanding what it
takes to go global.
First,
you have to learn how to navigate your business
through uncharted waters worldwide. To do that,
you need to develop the right mindset, establish
special character traits, map out a global strategy,
and just flat-out take the initiative to take on
the world.
Secondly,
you must stop acting by the old rules and start
creating new ones. The question becomes, "What in
the world are you doing with your business today?"
Lastly,
if you are not attempting to conquer the world,
you just don't get it. Not to sound like the Dr.
Phil of global small business, but the single most
important element in implementing a successful global
launch is-you guessed it-you. Only you can unleash
your potential to build a dream global empire.
Getting
Started
Where in the world should you take your business
first?
You
could just wait to be deluged with e-mails from
other countries. Better yet, your partner speaks
French, so how about targeting France for your first
market? Wait a minute-did you say you're selling
perfume? Do the French need yet another enticing
scent to dab behind their ears? I doubt it-but at
least when they tell you so, your partner will understand!
Seriously
speaking, it's a little trickier than that to decide
which overseas market is most promising for your
product.
Sometimes,
while you're busy servicing the domestic market,
you'll get lucky-an inquiry will come through, pointing
you directly at an ideal new market. But, it's more
likely you'll need to do your homework to find customers.
Conducting market research will help tell you where
they can be found.
Your
Market Research Model
Your
first market research project is usually the toughest
because it's all unfamiliar terrain. But, take heart,
because once you have searched out the data you
need to predict how a specific type of product will
sell in a specific geographic location, you can
use the information repeatedly as a guideline for
exports of similar products in the future.
As
you build your personal information database on
global markets and learn to keep yourself up-to-date
on developments in international trade, it will
become less of a chore to determine where to take
your product. You will find that market research
is a powerful tool for exploring, and taking control
of, your global territory.
How
to Choose a Market
When deciding where to concentrate your sales efforts,
you might choose a market that intrigues you or
offers a challenge, and then consider products that
you might want to sell there.
You
will be visiting this market frequently and getting
to know its people intimately, so, just as you should
pick a product that will delight you for years to
come, you should plan on exporting to a country
that delights and fascinates you.
Doing
this will give you a place to start. But, remember
to use common sense. Don't ignore other countries
that offer good prospects for your product, and
don't expend too much time and energy on your first-choice
market if it turns out to be a poor prospect.
10
Steps to Take On the World
- Get
company-wide commitment. Every person at a
company is a vital member of the international
team, from the receptionist through customer service,
engineering, purchasing, production, and shipping.
Exporting is not something you work at one day
and forget about the next. It's an investment
in your company's future that deserves your consistent
attention regardless of how well you're doing
domestically.
- Research
and map out your export journey. Do your homework.
Perform a global-readiness assessment, and plan
out your strategy all the way to implementation.
Just because your service is needed here in the
States does not by any means indicate that it
will be well received in a foreign country. You
must always check with either your prospective
customers (let them review it at no charge) or
a local foreign consulate to see if they can help
you determine if your service makes sense for
their host country.
- Know
where you want to go and go there. Know your
destination, but be willing to make adjustments
along the way. Forcing a customer to buy what
you have available with little or no willingness
on your part to make improvements is not just
insensitive, but downright hostile. Global marketing
has come a long way since the days of Henry Ford,
who said, "The customer can have a car painted
any color that he wants, so long as it is black."
- Take
that decisive step, and follow it up with sensible
judgment.
Jump in with both feet first, but keep them firmly
planted on the ground. It gets back to basics.
Pick one service and pick one market. Then stick
to it. You need to put on your mental blinders
and ignore distractions, channel your energies,
and define the territory in which you're going
to play. It takes a lot of discipline to resist
the scattershot approach to doing business and
stay focused. But, after a while, the discipline
becomes automatic. Focus, focus, focus. Persist,
persist, persist.
- Keep
your ego in check. Don't let the prospect
of going global inflate your ego and cause misjudgments.
- Trust
your instincts. If it smells, looks or feels
bad, don't try to rationalize otherwise.
- Treat
other people as you yourself want to be treated.
People are basically the same worldwide; it
doesn't matter where you are. Awareness and respect
of cultural protocol demonstrates honesty and
goodwill, and this leads to trust, which in turn
leads to mutually profitable relationships.
- Make
personal contact with attentiveness, courtesy,
professionalism, and consistency. In-person
visits are vital to building a relationship with
rapport. You can't afford not to meet with prospective
customers because, without face-to-face contact,
there will be no business. Customers matter-I
can't repeat it often enough. The personal meeting
is the best way to demonstrate your professional
commitment.
- Factor
in a two-year lead time for world market penetration.
It takes time and patience.
- In
a global marketplace, welcome the unknown.
Don't let the prospect of the unknown frighten
you. Rather, learn to welcome it, take it apart
piece by piece, and then slowly digest it all.
The rewards can be great.
LAUREL
DELANEY is the founder of Global TradeSource Ltd.
(www.globetrade.com), a Chicago-based company providing
global marketing, consulting and web content aimed
toward entrepreneurs and small businesses. This
article is adapted in part from her upcoming book,
Women Entrepreneurs Take on the World, which will
be published this fall. The author can be reached
at 312-861-0562 (e-mail:
ldelaney@globetrade.com).
|