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For
women small business owners worried about the inevitable
ups and downs of the business cycle, here's a tip:
There are great markets for U.S. products overseas.
The
vast majority of U.S. exporters are small or medium-sized
businesses. Exporting makes good business sense
for these companies-having customers around the
world can insulate against market turbulence and
seasonal fluctuation. These advantages often translate
to higher rates of growth, increased profitability,
and overall healthier businesses.
But,
how can small businesses without an unlimited marketing
budget make a big splash in international markets?
Trade missions can help, says Maria Cino, assistant
secretary and director general of the U.S. Commercial
Service, a U.S. Commerce Department agency.
The
agency Cino leads organizes a number of high-impact
trade missions. In fact, this February, she led
a delegation of women-owned businesses to Africa
on a trade mission that stopped in South Africa
and Botswana. This summer, Cino will lead another
women's trade mission to Italy and Spain, with a
stop at the Global Summit of Women 2002 in Barcelona.
"I'm
a real believer in the power of trade missions to
open new markets for American companies," Cino says.
Cino's
focus on businesswomen isn't surprising, given her
agency's mission of helping U.S. small businesses
export.
"Small-
and medium-sized firms are the backbone of America's
economy," Cino says. "Our goal is to help these
businesses tap their full export potential."
Women-owned
businesses are an important subset of U.S. small-
and medium-sized companies, and there's certainly
no disputing the impact that women have on the U.S.
economy.
According
to the Small Business Administration, from 1987
to 1997, the number of women-owned businesses increased
89 percent to an estimated 8.5 million.
As
of 1999, women-owned firms accounted for 38 percent
of all firms in the United States. Women-owned businesses
generated $3.1 trillion in revenue, an increase
of 209 percent between 1987 and 1997, after adjustment
for inflation.
Women-owned
businesses currently provide jobs for 26 percent
of the workforce. Worldwide, women-owned firms comprise
between one-quarter and one-third of the business
population.
You
Don't Have to Go It Alone
Cino says U.S. businesswomen who want to go global
should take advantage of her agency's worldwide
network of trade experts. The U.S. Commercial Service
has 151 international offices and 107 Export Assistance
Centers across the United States.
If
you're a businesswoman who's interested in exporting,
a good first step is to call your local U.S. Export
Assistance Center for an analysis of export opportunities.
During this assessment phase, a trade specialist
will work with you to develop a plan for reaching
your company's exporting goals. Cino says that trade
specialists have access to a vast amount of market
research; if more is needed to answer highly specific
questions about markets and products, they can request
customized research from one of their 1,800 colleagues
in more than 85 countries round the world.
"No
matter what stage of export readiness your company
is in, our network of trade specialists can provide
the export assistance you need," she explains. "Our
services will help you choose the best market for
your company, design a strategy to help you get
your businesses there, and protect your interests
once you've started doing business globally."
Here,
There and Everywhere
How do trade missions fit into the picture? For
starters, Cino says, missions offer many advantages.
"Trade
missions can be a very cost-effective way of developing
business in new markets," she notes.
Businesswomen
traveling with a trade mission are introduced to
carefully screened and qualified prospective buyers
and partners in the markets they've targeted. The
foreign companies that are "matched" with trade
mission participants already have been evaluated
by the Commercial Services local trade experts on
factors such as reputation in the market and financial
health, which gives a head start to negotiations.
According
to Cino, this familiarity with the market and its
key players combined with the third party reputation
and cachet of the U.S. government, provides a major
competitive advantage to U.S. companies.
"Buyers
in other countries are excited by U.S. products,"
Cino says. "Assuming we can compete on price, companies
traveling with trade missions can get publicity,
market exposure, and qualified contacts in one trip."
Does
all this mean that every businessowner should sign
up for the next trade mission she hears about?
Cino
and veteran trade mission organizers say no. Developing
international sales should fit into a firm's long-term
strategic plan. A trade mission is a means to an
end. Putting your company on the world map takes
time, patience and hard work.
A
Guide to Trade Missions
Especially for smaller companies or businesses that
are new to exporting, trade missions are a great
way to gain international presence without spending
a fortune on marketing. But, they're not a magic
bullet.
Let's
be honest. Trade missions aren't cheap. With price
tags starting at around $2,500, plus travel costs,
you'll want to get your money's worth.
Here's
the secret about trade missions: The companies that
get the most out of them are the companies that
put the most into them. That means that the actual
mission is only a small portion of the time investment.
Preparations start early-well before the plane leaves
the ground.
Before
the Mission: First, make sure a mission is right
for you. If your company hasn't exported before,
you should carefully consider which markets are
best for your firm's products and services. Cino
suggests getting expert help from her agency's trade
specialists.
"Since
the key aspects of any export sale are identifying
a market and a buyer, this is the general focus
of much of what we do," she explains.
First-time
exporters will find that trade missions are an opportunity
to be walked through the logistics of international
trade.
But,
established exporters can profit from trade missions,
as well. Cino says missions can be particularly
helpful to smaller companies that can't easily establish
an international presence on their own or that are
looking for overseas distributors, partners and
licensees.
Before
you head off on a mission, make sure you can handle
the new business your trip may generate. Can you
increase production if necessary? Are you familiar
with shipping processes and export regulations?
Make
sure your Web site is up-to-date and user-friendly.
Many free or low-cost export seminars sponsored
by U.S. Commercial Service and other federal agencies
like the Export-Import Bank are available to help
you familiarize yourself with exporting.
Once
you've decided on a mission, Cino advises setting
clear goals. Do you want to find a distributor?
Do you want to identify a joint venture partner?
Or are you just looking for contacts in a new market?
Once
you've identified your objectives, don't keep them
to yourself. Share them with the mission organizer,
and even more importantly, with the specialists
in the country you'll be visiting. If there are
specific companies you'd like to meet with, let
them know. They will set up your schedule, and the
more closely you work with them, the more pleased
you'll be with the prospects they arrange for you
to meet.
Mission
organizers will brief you on the logistics, but
you should know the travel basics.
If
you don't have a passport, apply for one as early
as possible-several months ahead of time is ideal.
It is possible to get a passport in a hurry, but
it will cost more. If you already have one, make
sure it's current and valid for at least six months
after completion of the mission. (More information
about passports, as well as other travel information,
can be found at http://travel.state.gov/passport_services.html.)
Next,
"familiarize yourself with the business culture
of the markets you'll be visiting," Cino advises.
Take
advantage of pre-mission briefings on local culture
and business practices. Know the "do"s and "don't"s
of each country-for example, business card etiquette.
In some countries, cards should only be presented
with both hands, with the writing facing the recipient.
Cino
also suggests working with your local U.S. Export
Assistance Center before your mission. The staff
there can assist you with follow up, as well.
Your
most important tool on a trade mission?
"Business
cards are key. Bring more than you think you'll
need," Cino says.
Some
businesswomen bring samples of their product. Samples
often can be brought into a country duty-free if
participants agree not to sell them and to bring
them home after the mission.
During
the Mission: Now is your chance to practice
all that business protocol you found in your pre-mission
reading. Business customs vary greatly between countries,
of course, but common courtesy will play well anywhere.
Stand up when you greet someone, engage in small
talk, and don't be in an obvious hurry to get down
to business.
Most
trade missions, including all U.S. Commercial Service
missions, will provide you with an interpreter.
Take full advantage of this. Especially with highly
technical products or companies, you may need to
ask for repetition. Make sure you understand everything
that is said, and don't be hesitant to ask people
to repeat themselves.
Most
experts advise a "cooling-off period" before you
make a deal. Wait until you get home to make a decision.
Even if you're wowed by someone you meet, don't
rush into anything. Even if you're anxious to make
a deal before you return home, don't sign with a
company on your first meeting. Meet with all prospects
first and then decide.
Many
missions include at least one reception or dinner,
often at an ambassador's home. Cino says these are
more than just a chance to unwind and sample local
delicacies. She advises mission participants to
use them as networking opportunities. Have plenty
of business cards and brochures, and meet as many
people as you can.
"Lots
of sales are initiated over hors de oeuvres," she
notes.
After
the Mission: After you get home, it's time to
follow up. Send thank-you notes to the companies
with which you've met-even if you've already decided
not to sign with them.
You
never know with whom you'll be doing business in
the future, and these new contacts can be great
assets. If you've decided to sign a partner or distributor,
contact your Export Assistance Center for help closing
the deal.
Cino
says the time is right for women entrepreneurs to
take their businesses global.
"We
should know; we've been helping them get there for
more than 20 years," she says.
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