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10 Tips to Prepare for
Sustainable Growth

 

BY GERI STENGEL

ompanies primed for growth lay the twin foundations of infrastructure and knowledge, and avoid the pitfalls of undisciplined growth that can dissipate quickly. They also know that management adept at one level of business might not be right for the next level, so bringing in new blood may be necessary. Here are 10 ways to help ensure that your company's growth is sustainable.

Tip #1: Tip #1: Know your financials.
You need to know when you're at break-even and what the implications are when you're not. Can existing cash flow carry you for the time being? Will using your credit line be enough, or do you need to raise money? Knowing the difference between cash flow and profitability is critical.
Tip #2: Know your outside financing options. Companies primed for growth know how, when and where to get outside money and they know what type of financing to tap. They understand the benefits and the detriments of debt versus equity financing. They know the appropriate financing option at each point in the company's life cycle, and they are versed in how companies are valued and the impact of current trends on the ability to raise money.
Tip #3: Leverage your core competencies. One key to growth is to leverage your company's competitive advantage by developing new products or going after new markets. Deploying your abilities across geographic and product business units will help your firm achieve economies of scale and scope.
Tip #4: Focus externally, as well as internally. Tracking your company's financials, operations, sales, and marketing efforts is only half the story. Comparing yourself to your competition and understanding the impact of marketplace trends will give you the rest. Compile a list of factors that are important in your industry to determine the metrics by which to measure your performance. Since more information is available internally, your internal performance metrics will be different from your external performance metrics.
Tip #5: Consider non-organic ways in which you can grow. Acquisition can be an ideal way to grow, but you need to evaluate what type of company is a good fit with yours. Be precise about how the target company adds value to your enterprise and what the necessary benchmarks are to capitalize value. Make sure the acquisition target lines up with your overall business strategy and available capital. Keep in mind that there are other ways of gaining a marketplace advantage, such as teaming with another company and forming a joint venture or strategic alliance. Relationships such as these are easier to both implement and end, should the need arise.
Tip #6: Move from micro-management to macro-management. Business owners often have trouble letting go and turning matters over to subordinates. But, it's critical that you do so. No matter how good you are, you simply don't have the expertise - or the time - to do it all. Delegate responsibilities and tasks to appropriate staff members. Communicate critical and actionable information. Cross-pollinate solutions or ideas among your staff.
Tip #7: Make strategic use of outside advisers. You don't need to navigate unfamiliar waters alone. Put together a good board of advisers, and you'll create a powerful asset that can make a huge difference when you need to get objective advice, scout the marketplace, gauge future trends, seek new strategic positions, have introductions made, or build repeat customers. These individuals can advise you, evaluate you, and even play devil's advocate for you. You also should consult your lawyer, accountant, banker, peers, and others whose judgment you trust.
Tip #8: Reap the rewards of technology. You can improve your business through access to timely, critical information about performance. It's equally important that you identify and seize technology enabled opportunities that can help you reduce costs and increase productivity. Use relationship-management systems that integrate information to better serve your customers, improve cash flow, and promote cross-selling. Make sure your systems can be integrated with each other and are both scaleable and flexible.
Tip #9: Protect your intellectual property. Products, technologies, business methods, patents, trademarks, copyrights, and other forms of intellectual property can significantly enhance a company's ability to secure and defend sources of marketplace advantage, even in times of rapid technological change. Intellectual property is a means of creating a proprietary, defensible market advantage. Be sure to protect yours.
Tip #10: Manage risk through insurance. Just being in business is risky. A fire could destroy your inventory, records and building, a flood could cause thousands of dollars' worth of damage…the list of potential catastrophes businesses face is virtually endless. Since you can't eliminate risk, you have to manage it by insuring your company with general liability and property coverage, an umbrella policy, automobile insurance (if you own and operate commercial vehicles), professional liability, life insurance, workers' compensation, business interruption insurance, and destroyed or damaged records insurance.

GERI STENGEL is president of Stengel Solution (www.stengelsolutions.com), a New York City-based strategic planning and marketing firm specializing in solutions for industry leaders, growth businesses, and nonprofits. She can be contacted at 212-362-3088 (e-mail: geri@stengelsolutions.com).
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